Office 365 Automated Scheduling Assistant

According to smallbiztrends.com, 60% of customers prefer to call small businesses on the phone.

Tired of playing phone tag? Did you know that Microsoft 365 includes an automated personal scheduling assistant for you and your team? No software download is required and you can access it on-the-go.
When an appointment is submitted, the customer is automatically sent an email confirmation which contains details of the appointment and a link for directions (virtual or physical). It also includes a link the customer can use to change or cancel the appointment. You receive an appointment notification, and the appointment is automatically added to your calendar.