Microsoft 365 New Features

Roadmap for Microsoft 365

Microsoft Teams: Extensibility for PSTN calls

Third-party application developers will be able to extend the PSTN calling experience in Teams with contextual information, making it possible for Teams users to have access to relevant data without leaving the call experience. This brings additional context and workflow integration into calling experiences and makes customer facing professionals more efficient by having data from line of business applications readily available. This functionality is available for developers to integrate their applications and add new functionality to calls.

Expected Release Date:
February CY2025



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