Microsoft 365 New Features

Roadmap for Microsoft 365

Microsoft Teams: Copilot summary for transferred calls

When a call is forwarded/transferred to another colleague, users can prompt Copilot to automatically summarize the context, open questions, etc. for the call as a briefing for the receiving colleague. This feature ensures that the recipient is well-informed about the previous conversations related to the transferred call, enhancing their understanding and preparedness.

Expected Release Date:
June CY2025



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