Microsoft Purview | Communication Compliance Customer complaints classifier
Microsoft Purview | Communication Compliance Customer complaints classifier

,Detects messages that may suggest customer complaints made on your organization’s products or services, as required by law for regulated industries.This classifier can help customers manage regulatory compliance obligations such as FINRA Rule 4530, FINRA 4513, FINRA 2111, Consumer Financial Protection Bureau, Code of Federal Regulations Title 21 – Food and Drugs, and Federal Trade Commission Act.Microsoft Purview Communication Compliance provides the tools to help organizations detect regulatory compliance violations (e.g. SEC or FINRA), such as sensitive or confidential information, harassing or threatening language, and sharing of adult content. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are opted in by an admin, and audit logs are in place to help ensure user-level privacy.
More info: https://docs.microsoft.com/en-us/microsoft-365/compliance/communication-compliance?view=o365-worldwide

October CY2022
Preview date: May CY2022