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Product
Microsoft Teams
Saved release status
Launched
Original publication
Feature overview
Call queue agents can now place calls from the Calls app using a call queue phone number as their caller ID. This ensures the call is properly identified by the recipient and that the call back number is the call queue number rather than the agent's personal line.
Archived release information
May CY2022
Source: Saved Microsoft roadmap archive Feature ID: 86992
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