Dynamics 365 Supply Chain Management
Procurement Agent - Define custom scenarios for agent-generated supplier emails

Business end-users and buyers can define and maintain their own outbound follow-up scenarios and use them wherever built-in scenarios are used today:

1. Scenario maintenance — a dedicated setup page where users create, edit, and maintain custom follow-up scenarios. Each scenario carries its own name, the instructions that shape the email the agent writes, and the business entity it applies to.
2. Scenario-driven configuration — follow-up configurations are built around the chosen scenario, so criteria, email content, and agent behavior all follow the scenario the user selected.
3. Scenario-driven runtime — when the agent runs, it generates and sends messages according to the selected scenario's intent and instructions.
4. Self-describing configuration history — scenario details are captured with each saved configuration, so the audit history of an agent configuration remains readable even if the underlying scenario definition is later changed or removed.

December CY2026