Microsoft 365 Roadmap

Dynamics 365 Field Service
Automate optimizations with Scheduling Operations Agent

Feature details and release plans from a build snapshot of Microsoft's official roadmap feed.

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Product
Dynamics 365 Field Service
Release status
In development
RSS publication

Feature overview

This release expands the optimization capabilities of the Scheduling Operations Agent to include the ability to create recurring optimizations on a schedule. The agent considers the availability of the resources, their current schedules, and unscheduled requirements. It suggests a schedule that honors configured constraints and optimizes it according to the selected goal. The agent automatically runs optimizations and applies the results on the configured schedule.

New capabilities include:

  • Configure optimization plans to run on a recurrence schedule.
  • Add and weight additional objectives to optimization goals.

These capabilities build on the existing public preview of the Scheduling Operations Agent and are automatically enabled for all organizations that have the agent enabled. Learn more at Scheduling Operations Agent overview.


More info: https://learn.microsoft.com/dynamics365/field-service/soa-overview

Expected release date

April CY2027
Preview date: September CY2026

Source: Microsoft 365 Roadmap RSS (build snapshot) Feature ID: 571675

RSS snapshot built . Refreshed on rebuild and deployment.

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