Microsoft 365 Roadmap

Microsoft Copilot (Microsoft 365)
Employee Self-Service Agent in M365 Copilot

Feature details and release plans from a build snapshot of Microsoft's official roadmap feed.

All Microsoft 365 updates
Product
Microsoft Copilot (Microsoft 365)
Release status
Launched
RSS publication

Feature overview

The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.

Expected release date

November CY2025
Preview date: August CY2025

Source: Microsoft 365 Roadmap RSS (build snapshot) Feature ID: 487836

RSS snapshot built . Refreshed on rebuild and deployment.

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