Feature overview
Service level is now available as part of Queues App realtime stats. Authorized users will be able to review the Service level metric and adjust staffing accordingly.
Archived release information
March CY2025
Saved release information from our Microsoft 365 roadmap archive.
This feature is not in the site's RSS build snapshot. The content, release status and dates below are from our saved archive and may be out of date. Check Microsoft for current availability.
Source: Saved Microsoft roadmap archive Feature ID: 472023
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