Archived roadmap update

Microsoft Teams
Survivable Branch Appliance support for call controls, auto attendants, and call queues

Saved release information from our Microsoft 365 roadmap archive.

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Archived update

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Product
Microsoft Teams
Saved release status
Launched
Original publication

Feature overview

We continue to expand our Survivable Branch Appliance (SBA) capabilities. We are adding support for call transfer, forwarding, and the ability to manage call routing settings for calls to a call queue or auto attendant, in the event of an outage. If incoming calls to a call queue or auto attendant are received during an outage, organizations will have the option to choose to redirect these calls to an alternate call queue or auto attendant or to reach a specific user within the site, ensuring that important calls are not missed.

Archived release information

April CY2024

Source: Saved Microsoft roadmap archive Feature ID: 384066

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