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Product
Microsoft Teams
Saved release status
Launched
Original publication
Feature overview
End users will now be able to change their external call routing settings directly from the Teams app, allowing them to decide how incoming PSTN calls are routed. Calls can be redirected based on existing unanswered call settings or sent to voicemail. This new capability provides more flexibility for handling customer communications.
Archived release information
February CY2024
Source: Saved Microsoft roadmap archive Feature ID: 372120
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