Before getting started, please ensure you have a Twilio account setup. In order to get a Twilio account please follow Twilio's instructions below.
Click Here to Setup Twilio
If you'd like help setting up the app or integrating Direct Routing so your text and call numbers are the same number, reach out below.Get Help With Setup
1. Once you have a Twilio Account: You will be prompted to enter your Twilio Account Sid and Twilio Auth Token. Those items can be found on the Dashboard of your Twilio account
2. Purchase a phone number: You'll need to ensure you have a SMS capable phone number in Twilio. Instructions to buying a phone number if you don't already have one can be found here: Purchase Phone Number
What's Next? Your new Text Message app will import your phone numbers from Twilio to use in the app. As you add new numbers to Twilio, the app will remain updated. Simply select "New Message" at the top right of the app to get started sending and receiving texts.
We aren't just a great migration partner, we're also a tier 1 Direct CSP with Microsoft.
That means when you combine your migration solutions with our licensing and support team, we are able to customize your Azure experience specific to your organization
The average response SLA is 2 hours or less. Agents respond on average, less than 25 minutes from receiving tickets and are available by phone for emergencies